FAQ - Fetzner Collision

Frequently Asked Questions

We accept all makes and models of cars! We do occasionally put an age restriction on vehicles depending on the condition.

What Does Your Repair Process Look Like?

Typically our repair process follows a few basic steps:

Blueprinting – Our estimator works with the technician to discover any hidden damages, additional parts needed, and plan out the repair flow through the shop. Additional parts are typically ordered at this time as well. A copy of our repair plan is sent to your insurer to update their cost based estimate.
Waiting for parts and insurer response – this phase sometimes takes the longest. Structural repairs, body repairs, and paint work, then onto the final reassemble, detail and QC process.

Why Should I use You for Repairs over other Shops?

Our business is still run by the same family that started it over 75 years ago. We are locally owned and operated and take great pride in what we do. Our desire is to return any vehicle we work on to as close to pre-loss condition as we possibly can. Safety and quality are our number one priority.

What Types of Cars Do You Accept?

We accept all makes and models of cars! We do occasionally put an age restriction on vehicles depending on the condition.

What Does it mean that you're Tesla Trained for Repairs?

Certain manufacturers only entrust shops that have undergone extensive training, Facility and equipment inspections before allowing them to repair their vehicles. Typically, these programs also restrict parts ordering to only those shops. By choosing our repair facility, which maintains the highest level of training and possesses all necessary equipment for any modern vehicle repairs for many manufacturers, you can ensure that the parts that need to be replaced will be properly addressed, that the vehicle’s original warranty is maintained, and that the crash safety of the vehicle is preserved.

What Does Your Repair Process Look Like?

Typically our repair process follows a few basic steps:

Blueprinting – Our estimator works with the technician to discover any hidden damages, additional parts needed, and plan out the repair flow through the shop. Additional parts are typically ordered at this time as well. A copy of our repair plan is sent to your insurer to update their cost based estimate.
Waiting for parts and insurer response – this phase sometimes takes the longest. Structural repairs, body repairs, and paint work, then onto the final reassemble, detail and QC process.

Why Should I use You for Repairs over other Shops?

Frequently Asked Questions

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